On The Christian Journey

Inspired by Faith, Determined by Purpose!

Terms and Conditions

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being refunded/returned:

  • Gift cards
  • Downloadable software products
  • PDF, printable and digital items files

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted.

Refunds

Refunds are decided on an individual basis. We will notify you of the approval or rejection of your refund by email.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.

Digital/Printable/Software/PDF files items:

These items are not refundable.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email.

Gifts

Refunds, returns and exchanges are only available to the original purchaser.

Printables & Digital Products

Unlimited prints (for single licensed user, see license details below)

By purchasing this product, you agree to the following terms of use/ license: Your purchase grants you one personal / single household use license for the product(s). 

You may not share the product(s) with anyone else. 

Commercial use of the product(s) is not permitted. You may not sell the product(s) or profit from the product(s) in any manner. You may not use the product(s) for client work. The product(s) cannot be sold, re-sold, reproduced, or redistributed. 

Need help?

Contact us for questions related to refunds and returns.